Refund policy

Refunds

We want you to be completely satisfied with your CheckMate sensor. 

To be eligible for a refund:

• The item must be in its original condition and packaging
• The sensor must not show signs of physical damage from misuse
• Proof of purchase is required

Pre-orders: If you placed a pre-order and wish to cancel before your order ships, please contact us and we'll process a full refund.

How to return: Email us at checkmatesensor@gmail.com with your order number and reason for refund. We'll provide return instructions within 1-2 business days.

Refunds are processed within 5–7 business days of receiving the returned item.